Skip Navigation

Navigate


Tigressa Carpet Care Guide: Tips for Maintenance


H20 Carpet

Tigressa´

Soft. Strong. Waterproof.

A new waterproof carpet is now available from a brand you know and love! Tigressa´ H2O offers you supreme performance and exceptional durability. This kid proof, pet proof and waterproof carpet resists liquid so it can be cleaned easily, even if you miss the spill the first time you can still clean it completely.

H20 Carpet

Tigressa´ H2O

Soft. Strong. Waterproof.

A new waterproof carpet is now available from a brand you know and love! Tigressa´ H2O offers you supreme performance and exceptional durability. This kid proof, pet proof and waterproof carpet resists liquid so it can be cleaned easily, even if you miss the spill the first time you can still clean it completely.

Tigressá® Soft Style and Tigressá® H2O

All Two-Star, Three-Star, Four-Star and Five-Star Tigressa® Soft Style and Tigressa® H2O™ carpets carry a Limited Stairs & Hallway Abrasive Wear warranty. Your Flooring Canada®/Flooring Canada® retailer warrants that with proper care and maintenance the pile of your new Tigressa® Soft Style and Tigressa® H2O™ carpet will not wear by more than 10% by weight from normal foot traffic for a period of 10 years.

Wear is defined as abrasive fiber loss and not a change in appearance. “Shading,” sometimes referred to as “watermarking” or “pooling,” is an inherent characteristic of some fine cut pile carpets and is not considered a manufacturing defect. Should you feel that your carpet is not wearing properly, contact your Flooring Canada®/Flooring Canada® retailer. If your carpet suffers excessive wear (more than 10% by weight) during the warranty period, your Flooring Canada®/Flooring Canada® retailer will replace the affected area (the worn area and adjacent areas extending to the nearest wall, doorway, or entrance) with the same carpet; or if the carpet has been discontinued, carpet of comparable quality will be substituted.

Any charges for carpet disposal, new padding, or moving furniture, equipment, etc., are the customer’s responsibility. This Limited Wear Warranty does not apply to carpet installed on stairs, hallways, and in high moisture areas such as bathrooms, kitchens, boats, etc. This limited warranty covers only abrasive wear resulting in loss of fiber. Wear or damage from tears, pulls, cuts, pilling, shedding, matting, crushing, shading, or pile reversal, burns, pets, improper cleaning, improper installation, or defective construction is specifically excluded.

(See General Terms and Conditions on pages 25-26 for other conditions that apply.)